Amenities and Consumables
Resort Supplies offer a 30 day account to approved customers. Please contact our office for more details. A free weekly delivery service is available to resorts from Coolangatta in the south to Helensvale in the north. Conditions apply so contact us or call for more information.
Returns Policy: All requests for refunds or returns must be communicated to our office in writing within 24 hours of delivery. Faulty or damaged goods will be assessed on a case by case basis and actioned accordingly.
Furniture
Once a quotation has been accepted, we will require a 50% deposit of the agreed amount and a signed copy of the purchase agreement form prior to ordering the goods. The remaining balance will be due 7 days prior to completion.
The purchaser is responsible for arranging access to the premises for the delivery and installation of the goods by Resort Supplies. Resort Supplies will not be held responsible for any delays on delivery or installation due to problems with access to the property.
The purchaser understands that if a confirmed order is cancelled at any time after Resort Supplies has received the signed acceptance and the 50% deposit, that this amount is non-refundable. Under certain circumstances, at Resort Supplies discretion, a part refund may be offered.
The purchaser shall make no claim against Resort Supplies for damage or loss in respect of property, or personal injury that may be sustained during delivery or as a result of any malfunction or breakdown of the goods and are indemnified against all claims, actions, demands or law suits directly arising out of or connected with the malfunction, defect or breakdown of the goods.
Where possible, please ensure goods are received as quoted. Please notify Resort Supplies of any variation, faulty or damaged goods with 24 hours of receipt of goods.
If any items of furniture are not available, we may select at our discretion, an alternative item of the same or superior quality to guarantee agreed installation times.